Terms and Conditions
Effective Date: March 4, 2025
At Durity Distribution, we are committed to protecting your privacy. This Privacy Policy explains how we collect, process, and share your information, including personal data and communication preferences.
**1. Returns Policy**
You have 30 calendar days to return an item from the date of receipt. To be eligible for a return, the item must be unused,
in its original packaging, and accompanied by the receipt or proof of purchase.
**Refunds**
Upon receiving your returned item, we will inspect it and notify you of its status. If approved, a credit will be initiated to your store account.
**Shipping**
Customers are responsible for the shipping costs of returned items, and these costs are non-refundable. If a refund is issued, the return shipping cost will be deducted.
For assistance with the return process, please contact us.
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**2. Website Usage Terms and Conditions**
Welcome to Durity Distribution's website. By accessing and using this website, you agree to comply with the following terms and conditions.
If you do not agree, please refrain from using our site.
**Definitions**
- "Client," "You," and "Your" refer to the user of this website.
- "The Company," "Ourselves," "We," "Our," and "Us" refer to Durity Distribution.
- "Party," "Parties," or "Us" refer to both the Client and ourselves.
**Cookies**
By accessing Durity Distribution, you consent to the use of cookies in accordance with our Privacy Policy.
Cookies enhance website functionality, and some may be used by our affiliate/advertising partners.
**License**
Unless stated otherwise, Durity Distribution and its licensors own all intellectual property rights for materials on the website. Unauthorized use, reproduction, or redistribution is prohibited.
You must not:
- Republish material
- Sell, rent, or sub-license material
- Reproduce, duplicate, or copy material
- Redistribute content
This agreement begins on the date of access.
**Comments**
Certain areas of the website allow users to post opinions and information. Durity Distribution does not pre-screen or edit comments.
Users are responsible for their comments, and Durity Distribution reserves the right to monitor and remove inappropriate comments.
By posting comments, you grant Durity Distribution a non-exclusive license to use, reproduce, and edit the comments.
**Hyperlinking**
Selected organizations, such as government agencies, search engines, and news organizations, may link to our website.
Approval may be granted to other types of organizations upon request.
**iFrames**
Creating frames around our webpages without prior approval is not allowed.
**Content Liability**
We are not responsible for content appearing on external websites linked to ours. You agree to defend us against claims arising from your website.
**Privacy**
Please refer to our Privacy Notice.
**Reservation of Rights**
We reserve the right to request the removal of any links to our website and to amend these terms and conditions.
**Disclaimer**
To the maximum extent permitted by law, we exclude all representations, warranties, and conditions relating to our website.
This disclaimer does not limit liability for death, personal injury, fraud, or fraudulent misrepresentation.
These products have not been evaluated by the FDA,
and are not intended to diagnose, treat, cure, or prevent any disease.
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Thank you for your understanding and cooperation. If you have any questions, please contact us.
PRIVACY POLICY
Effective Date: March 4, 2025
At Durity Distribution, we are committed to protecting your privacy. This Privacy Policy explains how we collect, process, and share your information, including personal data and communication preferences.
Information Collection
INFORMATION WE COLLECT
We collect the following types of information:
- Personal Information: Name, phone number, email address, billing information.
- Usage Information: Information about how you interact with our website, including your IP address, browser type, and pages visited.
- SMS Consent Information: When you opt into SMS communications, we collect your phone number and consent to send messages related to your appointments, orders, or other business-related communications.
Account Set Up :We collect personal information you provide voluntarily, such as names, email addresses, and phone numbers,
to facilitate account creation, communication, and order fulfillment.
App Information
If you use our app, we collect geolocation, device, and usage data to enhance services.
Information Use
HOW DO WE PROCESS YOUR INFORMATION?
- We process your personal information to provide services, communication, and marketing (with consent).
- We use your information to communicate with you via email, SMS, and other channels as requested.
- We may use cookies and similar technologies to enhance your user experience and track usage patterns.
We process information for legitimate business interests, contract fulfillment, legal compliance, and with your consent.
Use Cases:
- - Account creation and logon
- - Testimonials posting
- - Requesting feedback
- - User-to-user communications
- - Managing user accounts
- - Sending administrative information
- - Protecting our services
- - Enforcing terms and policies
- - Legal response and prevention
Information Sharing
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- Sharing with Third Parties: We do not share your SMS consent data or phone numbers with third parties for marketing purposes.
- Service Providers: We may share your information with trusted service providers who assist with operations such as SMS messaging, payment processing, and website hosting. These providers are bound by confidentiality agreements.
- Legal Obligations: We may disclose your information to comply with legal obligations or protect our legal rights.
Sharing Cases:
- - Business transfers
- - Google Maps Platform APIs
- - Affiliates and business partners
- - Other users
Cookies and Tracking
We use cookies for information collection. Learn more in our Cookie Notice.
Data Retention
We keep data as needed for the outlined purposes, unless legal requirements dictate otherwise.
Security Measures
We employ organizational and technical measures to protect your information. However, no online transmission is 100% secure.
Minors' Data
We do not knowingly collect data from children under 18. Parents can request data removal.
Privacy Rights
Residents in applicable regions can review, change, or terminate their accounts.
We respect privacy rights, and you can unsubscribe from marketing emails.
Do-Not-Track
We do not currently respond to Do-Not-Track signals.
California Residents
California residents have specific privacy rights. Requests can be submitted through provided contact details.
Updates to Notice
This notice may be updated, and material changes will be notified to you.
If you have questions, contact us at Orders@Duritydistro.com.
We have collected the following categories of personal information in the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name | NO |
B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history and financial information | YES |
C. Protected classification characteristics under California or federal law | Gender and date of birth | YES |
D. Commercial information | Transaction information, purchase history, financial details and payment information | YES |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements | NO |
G. Geolocation data | Device location | NO |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
I. Professional or employment-related information | Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us | NO |
J. Education Information | Student records and directory information | NO |
K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
We may also collect other personal information outside of these categories instances where you
interact with us in-person, online, or by phone or mail in the context of:
- - Receiving help through our customer support channels;
- - Participation in customer surveys or contests;
- - Facilitation in the delivery of our Services and to respond to your inquiries.
- How do we use and share your personal information?
You may contact us by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does
not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal data.
Durity Distribution, Inc has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. <b>Durity Distribution, Inc</b> will not sell personal information in the future belonging to website visitors, users and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data - Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
Right to be informed - Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification Process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
- You may object to the processing of your personal data
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
To exercise these rights, you can contact us or, by referring to the contact details at the bottom of this document.
If you have a complaint about how we handle your data, we would like to hear from you.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at Orders@Duritydistro.com or by post to:
Durity Distribution, Inc
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Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form.
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